Shipping and handling

Shipping conditions will depend on the delivery location:

Local taxes are not included.

Please note that the estimated delivery time is shown in business days (Monday to Friday, excluding Saturdays, Sundays, and public holidays in the city of Madrid). These delivery times are subject to product availability. If a product is out of stock, Kimoa will contact you to inform you of the estimated delivery date.

In the event of a delay, please notify us so we can fulfill our delivery obligation within an additional appropriate timeframe based on the circumstances. If Kimoa fails to deliver the product within that additional time, you have the right to cancel the order.

The free shipping policy for minimum purchase amounts does not apply to special order products (surfboards and skateboards).

SHIPPING

The product will be delivered to the address you provided when placing the order.

Delivery times will be as follows:

Local taxes are not included.

For surfboards and skateboards, the delivery time will be fifteen (15) to twenty (20) business days.

For our expedited shipping methods, your order may arrive one day later if placed after 11:00 p.m. CET. Please note that our delivery options refer only to the shipping time and not the time required to prepare your order. While most orders are ready to ship within 1 day of ordering, some orders may take longer.

Kimoa is not responsible for customs duties, tariffs, port fees, or other charges that exceed what we estimate in your quote. We are not responsible for delays in delivery to warehouses, customs inspections, or shipping delays due to conditions beyond our control.